Shipping policy
Overseas
- Shipping carrier is FedEx or EMS (Japan Post Express Mail Service), if shipping destination is overseas.
- The customer will be responsible for the shipping charges for the purchased item.
- Depending on the value and content of the product, the customer may have to pay customs duties and import taxes at customs clearance in their home country. For details, please contact the relevant customs office.
Other
- If you purchase an item in stock from our WEB SHOP, it will be shipped within 3 business days after your payment is confirmed.
- Pre-order products on our WEB SHOP (products listed as Built-to-Order) will be manufactured after the order is confirmed (after payment is confirmed), so it will take the lead time listed on the page until shipping. .
- We will notify you of the tracking number of your package when it is shipped, so you can check the status of your shipment.
- We do not ship on holidays set by our company.